Employment Opportunity

Are you ready to make a BIG DIFFERENCE in Lil D?

Join Giving HOPE, Inc. with our mission to serve individuals and families who are at risk of or currently experiencing homelessness through advocacy, community collaboration, and housing assistance

Job Title: Educational Navigator
Reports to: Executive Director
Position Status: Part Time, 20 hours per week

Giving HOPE, Inc. is a 501(c)(3) non-profit agency that serves individuals and families experiencing or at-risk of homelessness in Denton County. Our agency receives Federal, State, and Local government grants as well as funds from foundations and our caring neighbors. Our rental and utility assistance programs follow the housing first model established by the Texas Balance of State Continuum of Care. Our staff perform street outreach, case management, and advocacy through collaboration with community partners for support services.

Job Summary: Educational Navigator will recruit and mentor clients for the Pathways to Success Program. The Pathway to Success is a program built around increasing the earning potential and financial literacy for clients through secondary education and financial coaching. The Navigator will help connect clients to resources throughout the community that will be key in their successful completion of the program.  This includes working with North Central Texas College (NCTC) to become familiar with marketable skills, certificates, and academic programs available.  The Navigator will also work closely with NCTC’s Career Connection program to coach clients and help them secure employment.  20 hours per week.

Tasks Include:

  • Schedule and conduct regular visits with clients and potential clients (This includes home visits to clients enrolled in the Wheeler House program and families with children under 18 enrolled in the Rapid Rehousing program)
  • Help clients in job training or certification programs; assistance with education programs
  • Financial coaching and/or credit counseling or other financial services that can support improved credit and increase saving/assets
  • Connect client to childcare resources need to obtain education and employment
  • Deliver services that produce positive outcomes for clients
  • Administer grants in compliance with reporting requirements
  • Assist clients in navigating The Free Application to Federal Student Aid, FAFSA
  • Assist clients to seek post-secondary educational opportunities
  • Move low income clients toward financial independence and upward economic mobility.
  • Help clients obtain a GED, a Vocational Certificate or an Associate Degree
  • Assist clients in navigating the process of enrolling in school and applying for financial aid
  • Meet with clients weekly to help with other education related issues
  • Help clients apply for jobs and job interview training
  • Promote the use of career exploration, postsecondary education planning, and work readiness tools
  • Other necessary functions as assigned!

Core Competencies:

  • Effective communication skills
  • Self-starter able to work efficiently alone and in a team environment
  • Professional verbal and written communication skills
  • An understanding of social constructs that impact those experiencing or at risk of homelessness
  • Critical thinking and analytical problem-solving skills
  • Knowledge and practice of time management principles
  • Excellent organization, follow-up and follow-through with regard to client referral and record-keeping
  • Ability to provide trauma-informed service to persons of diverse backgrounds
  • Skilled in using tact and diplomacy in interacting with staff and clients
  • Ability to maintain confidentiality and ethical practices

 Mathematical Skills:

  • Basic math skills required
  • Ability to work with reports and numbers

 Computer Skills:

  • Proficient in Microsoft Office
  • Ability to utilize Internet for resources
  • Familiarity with office automation


  • Bilingual (Spanish, English) language skills are preferred


  • Master’s degree with one (1) to two (2) years’ experience in human services field with previous crisis experience preferred


  • Bachelor’s degree with three (3) to four (4) years’ experience in human services and Qualified Mental Health Professional


  • High School Diploma with a combination of post-secondary education and experience in mental health field totaling five (5) or more years’


  • Current State of Texas Driver License, or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment.
  • Liability insurance required; employee will operate personal vehicle for business use


  •  Must be available and willing to travel to various locations throughout Denton County on a regular basis to meet the needs of clients, in support of Giving HOPE, Inc. and our partnering agencies

 Additional Requirements:

  • Ability to work flexible hours to meet the needs of clients and/or partner agencies, as requested
  • Must be able to pass background check and/or security clearance which may be required for jail visitation


  • Competitive pay based on experience
  • Medical Benefits
  • Suite of Voluntary insurance options
  • Sick Time
  • Paid Vacation
  • Holiday Pay
  • Monthly Cellular Reimbursement

Don’t miss the chance to be a part of the positive change in our great community!  Help us make homelessness, rare, brief, and non-recurring.  If interested please send an email with the subject “Educational Navigator” and items below attached to administrator@hopeincdenton.com, Attachments: Current resume, 3 Professional References, Transcripts, and Cover Letter

Giving HOPE, Inc. is an Equal Employment Opportunity Employer.  Giving HOPE, Inc. does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, Veteran status, gender identity or sexual orientation in enrollment to or participation in its programs, services and activities, or in employment.